Monitoring & RMM
RMM versus server monitoring
Different jobs, overlapping features and when both are justified
Separate service health from endpoint management. Build useful alerts and controlled patch workflows.
Different jobs, overlapping features and when both are justified
Availability, saturation, capacity, logs and application health
Actionable thresholds, ownership, maintenance windows and escalation
Inventory, rings, backups, verification and rollback
Use the documented shortlist to choose what to evaluate in your own environment.
Endpoint coverage, patching, permissions, remote actions and technician/device costs
Host/service visibility, deployment effort, retention and alert routing