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THE OPERATIONS HANDBOOK
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Publication and directories
Happy SysAdm
Practical system administration guides
IT software comparisons
IT checklists and templates
Stuart Kerr Spindlow
Practical guidance for the people responsible for IT
Editorial policy
How evidence is evaluated
Affiliate disclosure
Windows & PowerShell
Identify the services behind svchost.exe
Read and search large log files with PowerShell
PowerShell arrays, hashtables and objects
A safe PowerShell automation checklist
Diagnose “disk is offline because of policy”
Windows component-store cleanup
Backup & recovery
Backup software for small IT teams
Microsoft 365 backup tools
Build a backup strategy
RPO and RTO
Restore-test checklist
A practical disaster-recovery runbook template
Monitoring & RMM
RMM tools for small IT teams
Server monitoring tools
RMM versus server monitoring
What to monitor on a server
Reduce alert fatigue
A controlled patch-management workflow
IT service management
IT help-desk software for small teams
IT documentation tools
Design an IT ticket workflow
IT incident priority matrix
Essential IT documentation checklist
IT asset inventory template
Remote administration
Remote support software for small IT teams
Attended versus unattended remote access
Secure remote administration checklist
RDP versus remote support software
Virtualisation
Virtualisation platforms for small IT environments
Windows Server VM template checklist
Virtual machine troubleshooting
VM snapshots versus backups
Plan a safe virtualisation lab
Storage & performance
SSD fundamentals for administrators
Diagnose NAS performance
SATA and AHCI performance explained
RAID versus backup
Storage capacity planning
Cloud administration
Microsoft 365 administration checklist
Cloud identity and access checklist
Cloud cost controls for small teams
SaaS offboarding checklist
SaaS backup and shared responsibility